232 - 1857 West 4th Avenue, Vancouver, BC, V6J 1M4
Tel: 604-839-8512 or 1-866-222-8898 Fax: 604-738-1946
Web Site (Corporate): www.quokkasystems.com
Web Site (Travel): www.travelinBC.com
Email: robert@quokkasystems.com

Quokka Online Booking System Fact Sheet

The Numbers

The following charts show the bookings that were taken by all Quokka Systems lodging clients. These are on bookings made between January 1 2002 to December 21, 2002.

Area	Size	Properties	Bookings	Room-Nights
Interior	3-35 rooms	19	138	257
	36 + rooms	7	666	1,176
North Island	3-35 rooms	4	13	35
	36 + rooms	4	260	341
Outside BC	3-35 rooms	1	39	66
	36 + rooms	7	1,002	2,637
PacRim	3-35 rooms	4	105	264
	36 + rooms	4	438	1,043
South Island	3-35 rooms	29	308	720
	36 + rooms	17	643	1,414
Vancouver Area	3-35 rooms	5	397	1,390
	36 + rooms	26	4,927	11,095
Victoria	3-35 rooms	3	91	185
	36 + rooms	22	5,310	11,182
Victoria Area	3-35 rooms	3	96	193
Whistler Area	3-35 rooms	5	173	460
	36 + rooms	7	564	1,508
		167	15,170	33,966

Countries of Origin for the Above Bookings

Country	Bookings	Country	Bookings	Country	Bookings
Canada	6813	Ireland	20	Indonesia	4
United States	6188	Thailand	19	Gambia	3
United Kingdom	620	Spain	17	French Polynesia	3
Japan	285	Sweden	14	Chile	3
Australia	176	Saudi Arabia	12	Turkey	3
Germany	148	Denmark	12	Andorra	2
Netherlands	72	Malaysia	12	Argentina	2
China	68	Austria	12	Fiji	2
Mexico	67	Costa Rica	10	Egypt	2
Korea (South)	61	Norway	9	Cyprus	2
Italy	54	United Arab Emirates	9	Bahamas	2
Switzerland	52	Philippines	8	Venezuela	2
Singapore	51	Bermuda	7	Kuwait	2
Taiwan	48	South Africa	7	Turks And Caicos Islands	2
France	40	Russian Federation	6	Trinidad And Tobago	2
Israel	34	Finland	6	Luxembourg	2
New Zealand	33	Nigeria	5	Puerto Rico	2
Belgium	29	Cayman Islands	5	Others	20
Brazil	26	Portugal	4

This is a "screen grab" of our management sign-in

The Quokka Online Booking System

It is a web-based program that you use to sell your rooms or activities directly from your web site.

You do not give or block inventory to Quokka.

You control what you want to sell at what times and at what price.

You can take bookings in real time or accept guests' booking requests.

It does not replace the way you do business, but adds a self-serve option for those that need it.

Everyone can check availability and prices without making a phone call each time.

It can reduce workload and reduce repetitive and pointless email.

Your toll free number does not work ex North America; the Internet is your International guest's toll free equivalent.

Quokka Online Booking System Features

No software to buy, install or maintain

100% control over rates and availability in real time

Control over all settings in the system at any time

Secure access for both for the consumer and the operator

Access to reporting on your Internet inquiries

Toll-free support

One inventory to maintain for the tourism association and your own web pages

The system does not collect money up front; all financial transactions are left to the businesses providing the service

Special Benefits for B&Bs

Ability to manage bookings with a request handler. Guests reserve open spots pending re-confirmation by the B&B operator

The operator can juggle, accept or reject the booking

Customized support and training

Special Benefits for Campgrounds with Cabins or Cottages

You will receive one account that allows the set up of your sites and your lodging offerings.

100% control both types of inventories

Customized support and training

The steps for activation are:

Complete and fax in the Registration Form

Set up a training time with our support representatives

Contact your web master to have a book now link put on your page

Additional Marketing sources for your property

As the Internet becomes entrenched as a mainstream means of communication, and will continue to grow, links from portal sites (paid and free) are an important part of business marketing mix.

Users are more sophisticated and able to conduct more intelligent searches and make transactions with fewer fears. This means that visits to travel sites and online bookings through travel sites are still increasing at healthy rates.

A free listing on http://www.travelinbc.com/ comes with your use of The Quokka Online Booking System

Additional Marketing avenues with the following travel portal web sites:

http://www.BritishColumbia.com, http://www.VancouverIsland.com, http://www.zapbc.com, http://www.bcbd.net, and http://www.bctravelmall.com

Some of these will supply free listings and/ or discounts to list with these portals. The service charge that originates from these sites is 10%. All bookings from your own web site are at your regular rate.

Visit our web page: www.quokkasystems.com where you can find more info the Quokka and Visit our travel site: www.TravelinBC.com where only Quokka customers are listed.

Points to Consider

The Future of your business depends on your Internet strategy.

How essential is the Internet today?

The Internet is the largest source of new business

Independent travelers and holidaymakers wade through 3rd party reservation services such as Expedia, Travelocity etc to be sold something unseen.

Once a traveler finds your web page, it's like buying direct, which gives a personal touch and greater sense of comfort.

To do this you need a system to act as your electronic front desk.

The Quokka Online Booking System becomes your electronic booking desk with no major financial impact.

The new business that you get today will become your repeat business tomorrow. This new business will come from the Internet. The teenagers surfing the Internet today will expect to do their business on the Internet tomorrow.

20% of all North Americans feel the Internet is the most essential medium in their lives.
30% of all college graduates feel the Internet is the most essential medium in their lives.
46% of 12-34 year olds voted the internet as the most essential medium in their lives, compared to only 29% voting for the TV

Source: Arbitron & Edison Media Research, September 2002

Summary Quokka Online Booking System

It works direct from your web page and our marketing sources.

It is yours to change at any time.

It takes Room Bookings for Hotels/Motels, B&B's, Tenting, RV sites and Long Term stays.

It takes Booking Requests for Hotel/Motels, Cabins, Tenting, RV sites and Long Term stays.

It has total flexibility to set to your individual property policies.

It becomes your very own booking system. It's your inventory and you set it to what you want to.

It works for free for those that like to browse and check out pricing and availability.

Subsequent calls you receive are more qualified.

Reduce the amount email messages when you are fully booked.

Provides marketing on www.TravelinBC.com and our affiliates

For prices, further information and to arrange demo of the Quokka Online Booking System, please contact:

Trant Lee-Amies

Quokka Systems. A BC owned & operated company.

232 – 1857 West 4^th Avenue, Vancouver, BC, Canada, V6J 1M4
Phone: 604-839-8512 Toll Free: 1-866-222-8898
Fax: 604-738-1946 Email: robert@quokkasystems.com

Visit our web page: www.quokkasystems.com where you can find more info the Quokka

Visit our travel site: www.TravelinBC.com where only Quokka customers are listed.